If you have purchased the item(s) in store, they can be returned if the item(s) remain(s) sealed and un-opened. Please remember to bring your receipt with you if this is the case. If you have purchased the item(s) online, you must carefully package and return the items in the same condition they were sent. The item(s) must be sealed, un-opened, and carefully wrapped. Once we have received the item(s) and confirmed the item(s) in the same condition in which the package was sent, a refund will be issued for the purchase. All return shipping costs will be your responsibility. Please allow 5 to 7 business days from the return delivery date for the refund to be processed.

Please address all returns to:

Kpop Story
ATTN: RETURNS
1197 Old Peachtree Road
Suite D
Suwanee, Georgia 30024

*NOTE: We can offer exchanges for items only in store.